Marc and Shelby
January 12th 2018 - Reviews 10 views
Let me start by saying this review is for the resort and the staff, not our site(74). The staff was great, constantly out and about working to keep the resort looking top notch. We will definitely return, just not to site 74.
On our drive down we noticed there was still a tremendous amount of damage still from the hurricane a few months back, however upon arrival the resort looked great. The resort has recovered very well from the hurricane and you can tell the staff worked very hard to get it to where it is.
I would only rate our site a 2 or 3, it definitely needs to be updated. The pictures do not reflect the current state. There isn’t a sink, trim is falling off the bar, counter is dry rotted, tiles on counter damged. Furniture is not the same. I understand a hurricane went through a few months ago but you could tell this damage was not related. Other sites were immaculate.
Our dock was damaged as well from the hurricane. I was frustrated that we were only told the day of arrival, even though we contacted the office previously and were told everything was ok. Our dock seemed to be the only one still needing repair. We had a motorhome so we pulled in, we had to run the waterline and cable across the site, we were told this was still damaged from the hurricane as well.
Looking at the other sites I was a little jealous, ours appeared to be the only one still needing attention. I talked to one of the owners, he stated the resort is only able to fix what the owners are willing to pay for, not sure if that has something to do with it.
A Luxury RV Resort
2950 Overseas Hwy
Key West, Florida